
Customer experience, support and sales blog | Zendesk
Discover how retail businesses are modernizing CX, delivering personalized services, and boosting efficiency and savings with Zendesk AI. Hear how one of Latin America’s largest investment firms is leveraging AI to improve their customer …
What is customer service? - Zendesk
Dec 4, 2024 · Learn why it’s important and assess your own customer service aptitude. Customer service is the support you offer your customers, from the moment they first contact your business to the months and years afterward.
Put a spring in your step with the latest integrations - Zendesk
6 days ago · EasyApp is the perfect solution for Zendesk administrators looking to quickly and easily integrate external systems, such as Salesforce, Hubspot, Monday, Zoho, etc., any CRM or API-enabled system. With an intuitive interface, EasyApp allows you to set up API calls in just four steps, and thus display relevant data directly in the Zendesk ticket ...
Customer Service Articles & News | Zendesk Blog
The Zendesk Library is the best source of information for customer service, experience, and sales tips, guides, industry best practices, and news. Read on.
Zendesk Pros and Cons: What to Like vs. Not to Like About Zendesk
Sep 30, 2024 · Are you considering Zendesk as the go-to provider of customer support solutions for your business? Learn about everything you can expect, including both Zendesk pros and cons.
Article Archives - Zendesk
Learn how to use Zendesk and prove your expertise. Community. Connect, learn, and engage with Zendesk users. Professional services. Get hands-on help, dedicated support or expert guidance. What’s New with Zendesk. Check out recent product updates. API & Developers. Info for building things with Zendesk. Partners. How to locate or become a ...
Zendesk Reviews 2025: The Good, the Bad and the Ugly
Feb 28, 2025 · Explore Zendesk reviews for 2025, highlighting customer experiences—both good and bad. Discover insights to help you decide if Zendesk is right for you.
Freshdesk vs Zendesk: A comparison guide for 2025 | The Jotform Blog
Mar 18, 2025 · In this article, we’ve compared two of the most popular options, Freshdesk vs Zendesk, side by side so you can get a better feel for how they’d suit your needs and budget — and even discuss a powerful alternative: Jotform. What is Freshdesk?
Gorgias vs Zendesk: Which tool is right for you? | The Jotform Blog
Mar 20, 2025 · Compare Gorgias vs Zendesk to determine the best customer support platform for your business. Explore features, pricing, integrations, and user reviews. ... Team is a group of dedicated professionals committed to providing valuable insights and practical tips to Jotform blog readers. Our team's expertise spans a wide range of topics, from ...
12 Key Zendesk Features in 2025 [+ Pros and Cons Breakdown]
Jan 26, 2025 · Discover the pros and cons of Zendesk features for customer support. Uncover how its tools can enhance user experience and streamline workflows.