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The Sitel Group solution included three layers of services for CX Operations, CX Analytics and CX Digital. Sitel Group created a customized digital chatbot, generating dramatic changes at the retailer.

what customers who embrace this vision of Web 3.0 will expect from brands that operate in this space. Nevertheless, the five defining trends we’re singling out for the coming year were selected because they represent more than analysis or articulation of ideas. They demand action.

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25 Jan 2016 - Acticall Tarbes, en tant qu’acteur économique local important, a convié le vendredi 15 janvier, les journalistes locaux à une matinée spéciale.

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