Learn what CRM is, how it works, and how it enhances customer interactions and drives growth. Discover the benefits of CRM with Microsoft Dynamics 365.

Enter the era of AI-powered business with Dynamics 365—CRM and ERP business applications that connect your teams, processes, and data.

Help sales teams exceed customer expectations and reach their goals with an AI-powered CRM solution. Review open sales tasks, new assignments, and pipeline updates by querying …

Feb 27, 2025 · Microsoft 365 Copilot for Sales: Ideal for enterprises that wants sellers to use Outlook and Microsoft Teams to automatically capture data, access, and register data into any …

Dec 17, 2024 · Demonstrate fundamental knowledge about the customer engagement capabilities of Microsoft Dynamics 365. As a candidate for this certification, you aspire to understand how …

Learn more at Microsoft Credentials for different roles in Dynamics 365. Ready to learn how Dynamics 365 can help your business? Find out about the many learning opportunities, from …

Microsoft Dynamics 365 CRM is an integrated customer relationship suite helping businesses – both large and mid-market alike – to win and cultivate profitable customer relationships and …

MSD CRM, also known as Microsoft Dynamics CRM, is a suite of enterprise-level CRM applications designed to help businesses manage their customer relationships efficiently.

Apr 23, 2024 · Dynamics 365 unites various CRM and ERP tools into one platform. CRM apps include Dynamics 365 Sales and Customer Service, and ERP tools include Finance and …

Try a range of intelligent CRM and ERP business applications free for 30 days—and discover how to adapt and innovate with ease.