If you are experiencing a power outage at your home or business, report the situation online at mge.com/outage, by texting "OUT" to 73904 or by calling MGE at 608-252-7111 or 1-800-245-1123. Please check our outage map for status and the estimated restoration time. The map is updated every 5 minutes. Downed lines Public safety is our first ...

MGE's outage map shows the separate situations where unexpected problems with equipment or power lines, or planned maintenance activities, are affecting customers in MGE's electric service area.

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MGE customers can opt to receive text, email and/or automated voice call notifications if the power goes out at their home or business. Outage notifications provide the outage time and estimated restoration time.

With My Account, you can choose Paperless Billing to view and pay your bills online, review your payment history and review past energy use. Plus, you can sign up for MGE programs and services, such as outage notifications. See more benefits of signing up. Get started with My Account today! Sign up now

Achieving Green Master status To achieve Green Master status, a company in the utility sector must score higher than 75% on average in at least 10 of 15 categories. Being named a Green Master signifies that MGE has identified and is effectively managing all material sustainability issues and performance related to those issues.

Use this form to send your inquiry or comments to MGE. We strive to respond within two business days. Please do NOT use this form for emergencies—if you are experiencing an emergency, …

If you prefer to complete a paper form, download and return via U.S. mail or fax the service request form to start, stop or move your MGE service.

If your power goes out, report your outage online, by texting "OUT" to 73904 or by calling MGE at 608-252-7000. Unplug sensitive electronic equipment and turn off as many appliances as you can to help prevent possible overloads when power is restored.

You'll need your MGE account number and Personal Identification Number (PIN). If those two options don't work for you, call MGE's Customer Services Department at 608-252-7222 …