For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment, as well as information about ISO's adherence to World Trade Organization …

These three concepts together form an integral part of the ISO 9001:2015 standard. Risks that may impact on objectives and results must be addressed by the management system.

ISO 9000 Introduction and Support Package: Guidance on the Concept and Use of the Process Approach for management systems © ISO 2008 – All rights reserved 3 ISO/TC 176/SC 2/N …

The auditor should consider the definition of process in ISO 9000: “set of interrelated or interacting activities that use inputs to deliver an intended result” and the description of the process …

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This International Standard describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms. This International Standard is …

questions about the ISO 9000 standards. Instead ISO/TC 176/SC 2 has prepared a set of frequently asked questions (FAQs) to provide such advice.

ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO …

systematic problem solving techniques (e.g. root cause analysis, fish-bone diagrams, “5 whys", etc). An auditor should be familiar with the appropriate use of these tools.

The aim of this document is to provide guidance on the intent of ISO 9001:2008 clause 4.1, regarding the control of outsourced processes. ISO 9001:2008 clause 4.1 states: “Where an …