Unable to scan or install the scanner driver after updating …
The issue may prevent the scanner driver from being installed and the Scanners and Cameras folder will be empty. To check the Scanners and Cameras folder: a. In the s earch bar, type: …
Scanner is "Offline" or not connected - Brother USA
If the scanner is displaying as Offline or not connected to the computer, click on the link in the chart below that corresponds to your operating system and connection type for troubleshooting …
"Document Jam" or "Clear the scanner jam" - Brother USA
When Document Jam or Clear the scanner jam cannot be cleared, it is typically due to an object stuck inside the ADF unit, such as torn paper, tape, adhesive/sticky notes, paper clips, and …
Black vertical lines on copies and scans - Brother USA
2. Test the scanner glass by making a copy of the Test Print page: a. Load your document face down on the scanner glass. b. Press (Copy). c. Press Start. - If the copy quality is okay, go to …
Copies or scans are skewed, slanted, or crooked - Brother USA
3. Use the flat scanner glass to make a copy of the User Settings report. a. Lift the document cover. b. Using the document guidelines on the left and top, place the User Settings report …
Vertical lines or streaks on copies, sent faxes, and scans - Brother …
2. Test the scanner glass by making a copy of the test page: a. Load your document face down on the scanner glass. b. Press on the Touchscreen. c. Press Color Start or Black Start. - If the …
"Scan Unable AF" - Brother USA
Your machine has a one-year limited exchange warranty. You may use the link below to find a Brother-authorized service center in your area.
I am experiencing poor scan quality. What can I do? - Brother USA
This will show you how to clean the scanner and make sure the poor scans are not the result of a hardware issue. If you are still experiencing issues, there are several steps you can try to …
ControlCenter4 scanning error: "CC4-202 - XXX-XXXX cannot be …
Windows 7 or earlier: a. Click Start → (All) Programs → Brother → MFL-Pro or XXX-XXXX (Machine's Model) → Uninstall.
How do I clear the 'Memory Full' message from my Brother …
SCANNER MALFUNCTION: If there is a problem with the scanner, documents scanned into memory may be scanned as black or gray images, which will use more memory. To test the …