Why CVS and Target Locking Up Products Is Backfiring - Bloomberg
Aug 1, 2024 · After a year of shoppers mainlining online deliveries and battling unpredictable product shortages, stores finally replenished their shelves, but with a catch: Many products were locked behind...
CVS’s Locked Display Fix: Trading One Type Of Friction For
Feb 21, 2025 · CVS Pharmacy thinks it has found a solution to customer complaints about locked display cases - but the cure may be worse than the disease. The pharmacy chain announced it's testing an app...
No Amount of Plexiglass Will Solve CVS and Walgreens’ Problems
Nov 10, 2022 · CVS, Walgreens are locking up more products behind plexiglass, but that won't stop pharmacy chains' broader decline. CVS and Walgreens became fixtures of 21st century city life. Their time may be...
CVS gives customers a way to get into locked cabinets - The Hill
Jan 29, 2025 · CVS said the company is testing the ability to let customers open locked display cabinets using the CVS Health app. The technology is currently being tested in three New York City locations...
CVS Knows You Hate Those Locked Cabinets - The New York Times
Jan 28, 2025 · Customers at some CVS stores will no longer have to push a button and wait for a clerk to unlock one of those glass cabinets to get the products they want to buy. A new app will allow them to...
CVS CEO breaks silence on locked up items as customers rage
Mar 20, 2024 · THE CEO of CVS has admitted that she hates seeing items locked up inside stores but says it's necessary as security concerns escalate. Karen Lynch dove into the issue of new anti-theft measures as she was pressed on why so …
CVS exec admits people ‘really dislike’ in-store hurdle - The US Sun
Jan 29, 2025 · A CVS executive has admitted that one of the store’s policies to combat theft has not been welcomed among all shoppers. Bosses at the drugstore chain have resorted to locking items away in cabinets.
CVS rolls out app that allows customers to unlock anti-theft …
Jan 28, 2025 · A new feature in the CVS Health app will allow customers to unlock the cabinet themselves, a time efficient tool that is currently being piloted in three New York City locations.
CVS breaks silence on backlash over locked up products as …
Aug 12, 2024 · CVS has shared an explanation for its use of the controversial anti-theft measure that has seen stores lock up certain items. A spokesperson for the chain broke their silence as a growing number of complaints from customers have been put to the retailer.
Target and CVS Patrons Complain About Lockup Items, Long Shop …
Nov 3, 2023 · Target, along with other retail chains like Home Depot, Walgreens, and CVS, have started encasing certain items behind lock boxes to prevent organized retail crime, where allegedly groups of...