This two-day training course presents the 8-D model as an efficient and effective methodology for determining, planning, verifying, and documenting corrective actions. You will be introduced to planning for improvement using easily understood and implemented tools that will result in positive, innovative, and effective actions.

8-D is a quality management tool and is a vehicle for a cross-functional team to articulate thoughts and provides scientific determination to details of problems and provide solutions. Organizations can benefit from the 8-D approach by applying it to all areas in the company.

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The 8D methodology was first described in a Ford manual in 1987. The manual describes the eight-step methodology to address chronic product and process problems. The 8Ds included several concepts of effective problem solving, including taking corrective actions and containing nonconforming items.

The Eight Disciplines (8D) are a problem solving tool used to correct, identify and remove recurring issues halting the production process. Learn more about 8D analysis at ASQ.org.

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This two-day Workshop presents the 8-D model as an efficient and effective methodology for determining, planning, verifying, and documenting corrective actions. You will be introduced to planning for improvement using easily understood and implemented tools that will result in positive, innovative, and effective actions.

In particular, the product engineering approach with regard to well-understood cause-effect relationships is formulated here. The procedure for problem solving forms the core of the methodology. The steps correspond to the procedure used in the 8D method (see Appendix 1).

WHAT IS AN 8-D? IT IS A TERM USED TO REFERENCE THE EIGHT STEPS OR DISCIPLINES WE FOLLOW IN THE IDENTIFICATION, INVESTIGATION AND RESOLUTION OF “CONCERNS”. WHAT IS A“CONCERN”? FOR THE PURPOSE OF THIS DISCUSSION, A “CONCERN” IS A THINGS-GONE-WRONG OR SOMETHING …