1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...
In recent years, many companies have made ambitious sustainability commitments, but the complexities of achieving these goals ...
Masayoshi Son, the billionaire founder and CEO of SoftBank, the Japanese media technology conglomerate, is often cast as a ...
Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.
In the first phase, Indonesia gradually reduced KUR interest rates and expanded the pool of recipients, opening doors for ...
In an era of hyperconnectivity, hustle culture, and frequent change, hurry sickness—the constant feeling of needing to rush—can leave you exhausted and irritable. Here’s how to slow down without ...
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