Through this collaboration, Lucidya’s social listening, AI, and sentiment analysis will integrate with Unifonic's ...

How start-ups are using intelligence for growthIssued by Emerging SoftwareJohannesburg, 13 Feb 2025Visit our press officeIntelligence empowers start-ups. (Image: Supplied) Imagine a start-up doubling ...

NUSO, an innovative provider of cloud communication solutions, is excited to unveil NUSO Connect Recorder at ITExpo on February 11, revolutionizing how businesses of all sizes and across industries ...

The latest trends in software development from the Computer Weekly Application Developer Network. This is a guest post for ...

The two vendors codeveloped an AI agent that's designed to conduct real-time analysis, offer recommendations, and speed up the customer renewal process.

First Jointly Developed AI Agent Helps Customers Maximize Cisco Investments and Boosts Productivity   News Summary: Powerful Partnership: The first of several AI agents being developed by Cisco with ...

Are you looking for a simple and cost-effective way to improve the client journey? Overhauling your support desk is the ideal way to start. But, how can you do that without breaking the bank?

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

There is no room for artificial intelligence to be dominated by massive players looking to use revolutionary technology to ...