The Social Security Administration (SSA) has processed over 2.5 million retroactive payments for teachers, firefighters, police officers and others with public pensions who were previously locked ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April was 68 minutes. Latest U.S.

Nearly a dozen Social Security employees told BI what it's like to work at the agency with Trump's staff cuts and rising demand from baby boomers.

Martin O’Malley warned—yet again—that the SSA’s 89-year streak of sending monthly benefit payments could soon come to an end. Breaking News Intern Former Social Security Commissioner ...

OCIO is responsible for maintaining the agency’s benefit claims processing systems, managing SSA.gov and SSA’s online benefits portal, and protecting Social Security recipients’ sensitive ...

The Social Security Administration is introducing a new chatbot for employees powered by generative artificial intelligence, according to an internal email obtained by Nextgov/FCW. “This ...

Senate Majority Leader Chuck Schumer (D-NY) called on Acting Social Security Commissioner Leland Dudek to resign, citing mass staff firings, office closures, data access failures, and ongoing ...

Social Security phone service changes: What to know. On Monday, the SSA implemented two changes to its phone service. First, those who need to change their direct deposit information can no longer ...

The letter asked Dudek to stop OCIO firings and fix SSA systems immediately. “We ask that you immediately cease all OCIO firings and act swiftly to restore SSA system and website functionality to ...

“We ask that you immediately cease all OCIO firings and act swiftly to restore SSA system and website functionality to prevent any further disruption of Social Security beneficiaries’ access ...

The Social Security Administration is reportedly considering additional workforce reductions, including a potential 50% cut in the Office of the Chief Investment Officer.The department, otherwise ...