To quickly receive support from Expedia customer service, dial 1-866-325-7012. Save this number for easy access whenever you ...

Technology is revolutionizing every industry, including health insurance. The advent of innovative health insurance ...

Agentic marketing and customer experience (CX) allow customers to shape their own journeys, guided by AI-driven insights that ...

Modern customer service blends technology and human expertise. Digital tools handle routine tasks efficiently, while human representatives address complex issues with empathy. Companies integrating AI ...

Consumers Energy announced Thursday it will study the possibility of using geothermal energy to power certain Michigan neighborhoods. The utility company said the renewable technology could cut both ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Nationwide is yet to release details of its 2025 scheme, but for the last couple of years, certain eligibility criteria have ...

UnitedHealthcare has agreed to a $2.5 million settlement in a class action lawsuit affecting just over 12,000 individuals.

Starbucks is furthering its conservation efforts this year by moving away from plastic cups. The popular coffee chain ...

Is customer vulnerability management a real thing? The answer is ‘probably not’ – it is a component part of customer engagement or operations – but, in the ...

To qualify for the £150 credit, you must have been in one of the qualifying situations on 11 August 2024. A comprehensive ...