Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...

CivicReach.ai is on a mission to better connect governments and the people they serve using artificial intelligence.

Storm Eowyn has broken records in Ireland after 114mph winds hit the island, the strongest since records have begun the Irish ...

Wind speeds topped 100mph as buildings were damaged, trees felled, roads closed, drivers injured and schools and supermarkets ...

Millions of mobile phone users got an emergency alert as people in Scotland and Northern Ireland warned to stay indoors and schools close ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Stand out from the crowd with these ChatGPT prompts to win more customers. Stop competing on everyone else's terms and create ...

Store employees phoned the Police Department after a customer began threatening other patrons and subsequently refused to leave the business. As they asked officers to move the man along and ban him ...

The one-to-one consent rule means that an agent must obtain a consumer’s written consent before making robocalls or sending ...

There’s a phrase I’ve come to live by: “Customer experience is not part of the game; it’s the game.” In today’s world, where ...

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