When I first joined the Bangladesh Telecommunication Regulatory Commission (BTRC) back in 2007, our country’s telecom ...

AudioCodes (NASDAQ: AUDC), a leading provider of voice, contact center and conversational AI applications and services for enterprises, today announced that it has achieved multiple certifications for ...

One of the most painful issues when dialing into a Microsoft Teams call could seen be a thing of the past thanks to a new update. The video conferencing platform has revealed it is working on adding ...

To assess what is happening with BT’s channel, MicroScope put some questions to Thea Sztejka, managing director at BT ...

Microsoft Teams Phone is a full-featured VoIP add-on with powerful AI features, but its administrative complexity and high ...

In the world of enterprise productivity and security, Microsoft 365 stands out as a comprehensive suite that empowers organizations to collaborate, communicate, and protect their digital assets. Among ...

Zoom Communications introduces an AI-first contact center solution in India, enhancing customer engagement through advanced ...

Ofcom's Telecoms Access Review represents an important milestone for the expansion of ultrafast broadband across the UK. However, in the race to nationwide coverage, it is critical that no consumers a ...

For a more unified experience, Zoom's enterprise clients in India can now integrate Contact Center with Zoom Phone.

Openreach is warning time is running out for UK businesses still using copper networks that are being switched off for good ...

The launch enables businesses in India and global multinational corporations (MNC) with a domestic presence to unify customer ...

Network access provider Openreach (BT) has today warned businesses across the UK that they must "act now" in order to be ...