Introduction Predictive dialer software is a call automation tool used in contact centers to improve outbound call efficiency by predicting age ...

Rabat - France is moving towards stricter telemarketing regulations, which could drive Moroccan call centers – who rely on ...

To help navigate the evolving contact data and regulatory landscapes, iconectiv today announced enhancements to TruOps® TRA Telemarketing Data Source (TDS), the ultimate solution for complying with ...

iconectiv today announced enhancements to TruOps® TRA Telemarketing Data Source (TDS), the ultimate solution for complying with the TCPA and optimizing outbound voice-based consumer engagement ...

Want to understand BPO live transfers and how they’re reshaping debt settlement? You’re in the right place. For the last decade, business process outsourcing (BPO) has quietly transformed industries, ...

A long-running telemarketing scam in which dozens of people fleeced 150,000 mostly elderly victims across the country out of $300 million would still be operating if not for the extensive help of ...

Alphabet is known for a wide variety of ethical and privacy violations. In effect, Apple has outsourced its unethical activities to Alphabet while collecting substantial sums in the process.

The ship has sailed and one more time we are just the outsourced service provider/data market for the west, the user wrote. The post triggered a massive discussion on the Indian IT companies and ...

Four common kinds of telemarketing include outbound calls, inbound calls, lead generation, and sales calls. Due to the intrusive nature of telemarketing, including spam calls, many customers are ...

A U.S. appeals court has halted plans that would have gone into effect today and tightened rules on telemarketing calls and texts. On Jan. 24, the U.S. Court of Appeals for the Eleventh Circuit ...

PONTOTOC, Miss. (WTVA) — A manufacturer in Pontotoc is closing because its largest customer is outsourcing its business. This is happening at Pontotoc Spring, operated by MW Components. The facility’s ...