The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

TORONTO — Samsung Electronics Canada Customer Service has been recognized for its innovative approach to providing seamless Omni-channel experiences to customers. At the International CX Awards held ...

With the addition of Presence, PLTFRM now boasts a combined team of over 650 industry experts with strong relationships at ...

TORONTO, February 18, 2025--(BUSINESS WIRE)--Samsung Electronics Canada Customer Service has been recognized for its innovative approach to providing seamless Omni-channel experiences to customers.

Samsung Electronics Canada Customer Service has been recognized for its innovative approach to providing seamless Omni-channel experiences to customers. At the International CX Awards held in ...

India's retail industry is undergoing significant changes driven by advancing technology and shifting consumer behavior.

Exclusive partnership with leading Less-Lethal Personal Protection Solutions brand will create in-store and ecommerce shop-in ...

Both packages are designed with the customer in mind, offering omni-channel support that includes ... driven decisions to continuously improve service delivery. For more information about ...

Samsung is revamping its service centers to enhance customer service by introducing lounge-like spaces with wireless charging and interactive digital ...

Paul Stone, Chief Executive Officer of Sportsman’s Warehouse said, “whether you’re an avid hunter or firearms enthusiast, this groundbreaking partnership further expands the specialty product ...

Redesigned service centres will feature comfortable lounge-style seating, built-in wireless charging, and dedicated kiosks ...