Hotel Worker Not Prepared for Reason Guest Arriving at 3 A.M. Is Angry: "Elaborate Scheme"
A routine overnight shift turned unexpectedly tense for one hotel front desk worker when a guest arrived at 3 a.m. demanding ...
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Hotel Employee Not Prepared for Guest's Response to This Routine Check-In Question
A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. For most guests, this question is routine and met with a straightforward ...