Zahida Manzoor, will step down at the end of her term later this year, the complaints-handling body said on Monday.

The head of the Financial Ombudsman Service (FOS) has effectively been forced out of the role after losing the confidence of its board amid growing government pressure on economic watchdogs.

Abby Thomas has stepped down following criticism over the ombudsman service’s role in the motor finance commission scandal. The Financial Ombudsman Service is a public body which offers consumer ...

The Financial Ombudsman Service (FOS) will introduce a £250 charge for claims management companies to refer a case to its service from April 1 2025. It said there is currently “little ...

The head of the Financial Ombudsman Service (FOS) has effectively been forced out of the role after losing the confidence of its board amid growing government pressure on economic watchdogs. Sky News ...

The boss of the UK’s Financial Ombudsman Service (FOS) has quit, months after Chancellor Rachel Reeves said she would overhaul the public body. Abby Thomas was set to appear in front of the Treasury ...

The boss of the UK’s Financial Ombudsman Service (FOS) has quit, months after Chancellor Rachel Reeves said she would overhaul the public body. Abby Thomas was set to appear in front of the ...

It has been an absolute privilege to lead the Financial Ombudsman Service through this period of rapid transformation and innovation Abby Thomas The FOS is a public body offering consumer redress ...