If you work in one of these industries, what's the most entitled thing a customer has said to you or asked you? Maybe you ...

AI is revolutionizing post-holiday retail operations, streamlining processes, prioritizing critical tasks, and automating routine workloads.

“NCR Voyix self-checkout has allowed Parker’s Kitchen to optimize the guest shopping experience, especially during peak shopping times,” said Scott Smith, Senior Director of IT at Parker’s Kitchen.

Keep your retail business relevant in 2025 by staying on top of the latest technology. These tools, technologies and platforms can help you find the solutions best suited to your 2025 goals. Here’s a ...

N Brown Group has promoted Clare Empson to the new role of chief customer operations officer as part of the UK clothing and footwear digital retailer’s focus on enhancing customer experience.

The jewellery supply chain has traditionally been complex. Involving numerous stakeholders — from refiners to manufacturers ...

Artificial Intelligence (AI) is rapidly transforming businesses across industries. India, known for its tech talent and ...

Taiwan’s retail traders bought a net record amount of US assets last year, as households look beyond traditional insurance products in search of higher returns. Retail investors purchased about ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Read on to learn: Retail media is when a retailer offers advertising capabilities and services, similar to what media outlets such as publishers and television networks have done for years. Image ...

While customer service is important, setting clear expectations for closing times is equally vital. Businesses that fail to do so may struggle with employee dissatisfaction and burnout.