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As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

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Ambitious brands unlock significant cost savings while driving an average of 22% faster revenue growth by streamlining marketing efficiency and leveraging actionable data insights. SAN ...

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Consumers care deeply about how they communicate with brands over their preferred channels. Whether it's SMS, WhatsApp, Email, or a voice call, people neeed to trust that the business they are talking ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

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