When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

By integrating cutting-edge technologies, the industry achieves remarkable improvements in service delivery, operational ...

Improving the customer onboarding experience in an increasingly competitive and congested financial services industry is ...

In drayage, trucking companies, brokers, freight forwarders, and beneficial cargo owners (BCOs) coordinate container shipping ...

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on t ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

The Dungeon Master's Guide followed in November 2024, but the collection is incomplete - awaiting the release of the Monster Manual on February 18th 2025. Our bookshelves are crying out for ...

The past few months have been tough for new car buyers who like to shift their own gears. Some of the machines we could always depend on to offer three pedals, like the Mini Cooper and VW Golf GTI ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...