HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a timely fashion.' ...
tom's Hardware on MSN23h
HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlashAfter receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...
WYFF 4 Greenville-Spartanburg on MSN2d
'Communication could have been better': Spectrum sends letter to customers after Helene frustrationsIf you have Spectrum internet, you may have been one of the hundreds of customers who reached out to WYFF News 4 after Helene ...
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