Morale is low in the working world, according to Glassdoor and other recent surveys. The employer-review platform recently ...

and in other analytic ways. For decades, the National Science Foundation’s National Center for Science and Engineering Statistics has conducted national surveys measuring Americans’ knowledge about ...

The latest survey on consumer sentiment from the University of Michigan suggests long-term inflation expectations are anchored ahead of the Federal Reserve’s policy meeting next week ...

Let's review the latest sentiment readings: The Bull/Bear Ratio rose to 1.48 this week after dropping to 1.32 last week, which was the lowest in a year (chart). In the AAI survey (as of January 16 ...

Optimism among individual investors about the short-term outlook for stocks increased in the latest AAII Sentiment Survey. Meanwhile, neutral sentiment and pessimism decreased. Bullish sentiment, ...

Classic indicators, such as GDP, Manufacturing and Services PMIs, employment, and consumer sentiment surveys can influence AUD. A strong economy may encourage the Reserve Bank of Australia to put ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

You can track customer sentiment in various ways—through surveys and social listening tools, for example—to better understand how elements of your shopping experience influence customer attitudes. For ...

The American Association of Individual Investor (AAII) survey pinpointed a similarly sharp change in sentiment to start 2025. Bullish sentiment is currently at its lowest level since November 2023 ...

So how can brands identify emotional touch points that result in positive outcomes? By focusing on the art and science of customer sentiment, brands can unlock deeper connections and boost customer ...

Regardless of the metric chosen, measuring performance based on survey-driven metrics undermines their value ... Even that can be problematic because customer sentiment is complex and influenced by ...