Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase ... they’re also influenced by the store environment — from design and music ...

Even though he closed with a 1-over 73, Harris English still wanted it the most. English was the overnight leader by one stroke entering the final round of the Farmers Insurance Open. He prevailed ...

On Tuesday, Feb. 4, the BFA-Fairfax Bullets girls’ varsity basketball team fell 42-36 ... In the second half, BFa-Fairfax cut the lead to 4 points, but Danville won after a hard-fought fourth quarter.

Katie Genter is a digital nomad who has traveled full time since June 2017. She writes and edits stories about points and miles, and loyalty programs, often letting her personal experiences color ...

"The tunnel’s design and technology enable two trains to pass at speeds of 250 km per hour. Measures for environmental protection, as well as provisions for ventilation and lighting, have been ...

Celtic are only one point behind Villa so could conceivably finish in the top eight, but they would need to win and for a lot of things to happen above them. Arsenal - away at Girona - are all but ...

Dezeen's architecture and design working-conditions survey paints ... until they were threatened with legal action. At that point she was given a pay rise – though the wider issue was not ...

A high-speed bullet train from Los Angeles to Las Vegas has taken the next step to becoming reality with the project announcing it is raising $2.5billion from private investors and it hopes full ...

The upcoming UFC fight between Shara ‘Bullet’ Magomedov and Michael ... Page relies on his reach advantage (79 inches) and point-fighting background to control distance.

Stella is a full-time writer with expertise in credit cards, points and miles, and all things travel. She is a journalism graduate of the University of North Carolina, Chapel Hill and previously ...

The SA20 T20 tournament in South Africa uses a points-based system ensuring fairness and excitement in rankings. Teams earn four points per win, with an additional bonus point for a commanding ...

There are some solid and unexpected upsides, such as opening up Classic Reward bookings on all Hawaiian Airlines flights and bringing points-based upgrades to Jetstar’s international Boeing 787 ...