Inwood residents are angry their 311 complaints around nightclubs and eateries have been ignored – but after a story in The ...

HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

A Charleston-area roofing company is officially being ejected from its workspace amid complaints that it took hundreds of ...

Last week, we saw record-breaking registrations for our online insight session on handling complaints. That tells us one thing: this is the year businesses are no longer just managing complaints - ...

The Consumer Financial Protection Bureau has been a go-to financial agency for dealing with bad practices. Trump ...

Frustrated with bad customer service? These eight brands are notorious for leaving the worst customer service.

When a business sells a product or service that doesn’t meet basic rights known as consumer guarantees, it must offer the consumer a solution. Depending on the size of the problem, the solution may be ...

If your complaint is with a service provider, the human rights officer will encourage you to speak to a manager or contact the customer service department, if the organization has one. Your complaint ...

How do I know I can trust these reviews about Allstate Car Insurance ... Thank you, Julie for your sincere efforts in taking care of your customers.

"You want to hold on to country music like white people didn’t also buy her country album. Come on, man!" the Oscar winner said in response to conservative author Raymond Arroyo's criticisms. By ...

alleging sales plummeted following customer boycotts over the company's Diversity, Equity and Inclusion initiatives, specifically its 2023 Pride collection. In the complaint, the City of Riviera ...