Starbucks customers should brace for another drastic change. However, shortly after the company revealed its latest sales performance, its CEO doubled down on another major change

Starbucks and its union representing more than 10,000 baristas have agreed to bring in an outside mediator to help resume halted bargaining talks, Bloomberg News reported on Thursday.

A labor agreement, covering more than 500 U.S. stores, would be the company’s first. Talks stalled last year over wages.

They’ve been negotiating a template for collective bargaining agreements covering more than 500 cafes in the U.S.

Under its new CEO, Starbucks is spending heavily to make itself a more welcoming coffeehouse with faster service.

“In the coming months, you’ll see us begin to optimize our menu offerings, resulting in roughly 30% reduction in both beverages and food SKUs by the end of fiscal year 2025,” Niccol shared Tuesday during Starbucks’ quarterly earnings call, per Axios.

Starbucks has reported better-than-expected sales in its fiscal first quarter as some of its turnaround efforts start to take hold.

Shares of coffee giant Starbucks ( SBUX 7.37%) popped on Wednesday after the company reported financial results for its fiscal first quarter of 2025 -- the first quarter of its hopeful turnaround. Global transactions fell 6% but Starbucks stock was counterintuitively up 7% as of 12:30 p.m. ET. Here's why.

Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve milk and sweeteners bar.

The rally began with a “sip-in” protesting Starbucks’ “illegal” move to suddenly close the bustling Park Slope store on Friday and leave union workers without a fair contract.

Starbucks Corporation (NASDAQ:SBUX) and the Workers United union have agreed to bring in an outside mediator to advance contract negotiations. The coffee chain operator and Workers United noted in a joint statement that they have made progress over the last nine months of bargaining,