Qatar Airways issued a statement, saying that its cabin crew acted quickly, professionally and appropriately in placing the dead body of the woman next to the couple. It further said that they had issued compensation to the passengers distressed by the incident.

Qatar Airways has defended the decision to leave a couple sitting next to a dead passenger on a 15-hour flight, saying that its crew "acted quickly, appropriately and professionally".

Qatar Airways says an internal review has found that its crew "acted quickly, appropriately and professionally" when they placed the body of a woman who died mid-flight next to an Australian couple.