The chief executive of the Financial Ombudsman Service has unexpectedly stepped down from her role. Abby Thomas, who is also ...

Abby Thomas has stepped down following criticism over the ombudsman service’s role in the motor finance commission scandal.

Abby Thomas, who only joined the FOS in October 2022, is said to have clashed with fellow directors over the size of a fee ...

Financial ombudsman to charge claims management firms £250 to refer a case - The move aims to make funding arrangements ...

Abby Thomas, the chief executive and chief ombudsman of Britain's Financial Ombudsman Service, is stepping down after more than two years. The announcement comes amid increased pressure from finance ...

We are pleased that the Financial Ombudsman Service (FOS) has improved its performance across some metrics over the last year - for example, closing almost 20% more cases in the first seven months of ...

The law recognises that time limits should apply to a claimant’s right to bring a claim. It has passed legislation to give effect to that recognition (notably, the Limitation Act 1980 and Latent ...

The Financial Ombudsman Service said crimes can be complex and incredibly convincing, and no-one should be afraid to come forward.

Which? Trusted Traders is partnered with the Dispute Resolution Ombudsman, so all of our traders automatically agree to use this service should you need it. Read our full guide to ombudsman services ...

Three city officials and 22 job-order employees of Mandaue City government filed a motion for reconsideration before the Office of the Ombudsman yesterday seeking for the dismissal of the graft ...

The Motor Ombudsman has added eight branches of Lindleys Autocentres to its Motor Industry Code of Practice for Service and ...

The Welsh ombudsman has highlighted cases where public bodies, including three landlords, failed to make reasonable ...