The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...

EXCLUSIVE: Americans believe Trump will end the war in Ukraine, recent polling shows, but were torn over his reception of Zelensky in the White House.

As technology evolves, call analytics will evolve even more. The ability to understand and optimize customer interactions ...

The lead investigator in the Karen Read case has been fired after admitting that he sent sexist and crude texts about her to ...

Author Gary Rivlin says regulation can help control how AI is used: "AI could be an amazing thing around health, medicine, ...

The NIHR has announced Professor Judith Rankin as a Senior Investigator in public health in its latest round of leaders in ...

The National Institute for Health and Care Research (NIHR) has awarded Professor Jill Maben OBE from the University of Surrey a second four-year term as an NIHR Senior Investigator in a highly ...

Internet slang has evolved over the years shaping communication while bridging — and sometimes dividing — generations.

Amazon is mandating cloud-based processing for Echo voice commands, removing local storage and disabling Alexa’s voice ID to ...

To set up voice trigger phrases, launch the Settings app on your iPhone and tap Accessibility. Next, go to the Physical and ...

Razer is getting into AI with a new developer platform called Wyvrn. It encompasses dev-focused automation tools like the ...