Digital Silk is an award-winning California digital & brand agency dedicated to growing brands online. With a team of seasoned experts, Digital Silk delivers exceptional digital experiences through ...

Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards.

The group wants to focus to customer retention via its SuperSaveClub membership over investing in pay-per-click and ...

Brand Keys, a New York–based client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for being the leader in Brand Loyalty among all ...

In recent years, banking profits have been strong, with UK leaders reporting pre-tax gains of up to £24 billion. But alongside this success, competition has intensified.

As online shopping continues to evolve, the importance of delivering an adaptive CX cannot be overstated. Consumers increasingly expect personalized, frictionless experiences that cater to their ...

and earn customer loyalty. CSG’s insights show that successful CX leaders don’t just deliver good experiences; they prove how those initiatives make money, save money and increase brand equity. “In ...

Post-sale Solution for Retailers Combines Multiple 8x8 Platform Capabilities to Minimize Returns and Increase Customer Satisfaction CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the ...

America’s Best Loyalty & Rewards Programs 2025 highlights companies across 26 industries in the U.S. whose rewards programs provide the best customer experience. Results were determined using a ...

Google had some more ranking volatility around the Super Bowl weekend. Reddit blamed Google for not meeting its expected user ...

Just like strong personal relationships, lasting business success is built on trust, loyalty, and meaningful engagement. Acquiring new customers is important, but retaining existing ones is what ...

Kellner Back Acre Garden sells eggs to Patty and Pablo's Restaurant. They both say they feel pressure from rising egg costs around the poultry industry.