Modern customer service blends technology and human expertise. Digital tools handle routine tasks efficiently, while human representatives address complex issues with empathy. Companies integrating AI ...

Technology is revolutionizing every industry, including health insurance. The advent of innovative health insurance ...

To quickly receive support from Expedia customer service, dial 1-844-987-7103. Save this number for easy access whenever you ...

Agentic marketing and customer experience (CX) allow customers to shape their own journeys, guided by AI-driven insights that ...

Nationwide is yet to release details of its 2025 scheme, but for the last couple of years, certain eligibility criteria have ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

According to Vi, the baggage protection service will allow its users to fly to an international destination without hassle.

Starbucks is furthering its conservation efforts this year by moving away from plastic cups. The popular coffee chain ...

In a rant post to Reddit, the disgruntled driver shared that they felt exploited after working tirelessly, facing slow business and mounting financial pressure. They were behind on loan payments, ...

UnitedHealthcare has agreed to a $2.5 million settlement in a class action lawsuit affecting just over 12,000 individuals.

Is customer vulnerability management a real thing? The answer is ‘probably not’ – it is a component part of customer engagement or operations – but, in the ...