Care facility advocates are educating nursing home residents about their rights. Carolyn Torres, the managing local ombudsman in the Basin, shared how she is working to educate and support people ...

The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the ...

The Ombudsman has warned that Ireland will look back in the future at how it treated young people with disabilities stuck in nursing homes and know it was wrong. Ger Deering has demanded the new ...