Reprint: R1104F Lafley, the former CEO of Procter & Gamble, is regarded as one of the most successful chief executives in recent history. But like everyone else, he’s had his share of mistakes.

While serving as a faculty member at RIT, I earned my M.S. in Criminal Justice. After being awarded tenure, I pursued my doctoral degree and earned a Ph.D. in Sociology from SUNY Buffalo. Throughout ...