ROI CX Solutions: Yes, AI Can Improve Your Call Center (But Only If It’s Used Correctly …)
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...
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The power of integration APIs in enabling conversational AI for real-time business interactions
This ability to integrate and probe deeper into business systems is essential for creating a conversational AI that goes beyond surface-level interactions. It also offers educational opportunities ...
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Aravind Ganapathiraju: The AI enthusiast who balances tech with the great outdoors
Speech is fundamental to our interactions, and in today’s Artificial Intelligence (AI)-driven age, it includes humans talking ...