focusing on building IVR systems and call routing technologies. This shift allowed him to design and implement advanced solutions, gaining expertise in routing configurations and strategies for ...
The future of digital government promises convenience, simplicity and speed — but only if we modernize applications and ...
Our future plan is to integrate CoreEngage AI with our AI IVR solution, which will enable ... One of our first POCs is currently in the design and development process at the Connecticut Department ...
Rezolv, a debt-resolution platform, launched by Sonali Jindal and Karan Mehta, went live in January and has raised a $3.5 million seed round led by 3one4 Capital ...
The American Association for the Advancement of Science has published the following letter addressing the growing zoonotic ...
Five distinguished researchers from the University of Liverpool’s Faculty of Health and Life Sciences have been awarded the ...
Yue Yu, professor of mathematics at Lehigh University, has been named a 2025 recipient of the prestigious Gallagher Young Investigator Award by the U.S. Association for Computational Mechanics (USACM) ...
One area that might be ideal for agentic AI is customer service. Enterprises have used interactive voice response (IVR) systems and early customer service chatbots for some time to automate ...
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