ROCHESTER, N.Y. – After a years-long News10NBC investigation into major billing and customer service issues, Rochester Gas and Electric (RG&E) says it is trying to be as transparent as possible ...

Rochester Gas & Electric Corporation (RG&E) failed to meet its PSC Complaint Rate and Customer Satisfaction Survey metric targets, incurring NRAs totaling 25 basis points or approximately $4.9 ...

“They back billed us from February of last year to October of charges they say we should have incurred if the meter wasn't broken," Heintzelman said, adding that the billing issues started once ...

ROCHESTER, N.Y. – The independent audit of RG&E and NYSEG is complete and it backs up years’ worth of News10NBC investigative reporting about major billing issues and customer service problems ...

The Seattle Seahawks are debuting the early iteration of their first-team offensive line at OTAs. Though most starting spots appear to be largely settled, even before training camp, the one ...

The 49ers made one of the best draft picks of the Kyle Shanahan/John Lynch Era last year. Taking Dominick Puni in Round 3 was a stroke of genius. Not only was he the best rookie offensive lineman ...

NorthStar Consulting Group, was chosen by the New York State Public Service Commission in September 2023 to evaluate Avangrid, Inc’s companies NYSEG and RG&E. According to the findings NYSEG and ...

The three junior doctors—Debashis Halder, Aniket Mahata and Asfakulla Naiya —prominent faces of the RG Kar movement following the rape and murder of a PGT doctor in 2024, received their senior ...

BROOME, N.Y. (WBNG) -- On May 21, NYSEG and RG&E announced the result of their food drive, which helped them make the largest donation ever to SUNY Broome’s Hornet Hope Center. Avangrid ...

The 38-year-old, who retired from tennis last November, was serenaded by the Roland Garros crowd, with spectators wearing different colored T-shirts to create the message "14 RG, Rafa".

Robert Griffin III (RG III) chose to respond with pride and positivity after ESPN analyst Ryan Clark made a personal comment about his wife, Grete. It all started when RG3 shared his opinion on ...

In September 2023, the Commission selected an independent, third-party auditor to perform the comprehensive management and operations audit of NYSEG and RG&E. The third-party auditor submitted a ...