Customers said they're open to AI-powered interactions when contacting support, but they expect the outcomes to be ...

Customer experience excellence starts with the right team. Growth-focused leaders understand that employees who feel valued ...

AI is reshaping customer engagement by providing smarter support and personalized experiences across every interaction.

From direct customer assistance to enabling team members to deliver timely, personalized service, technology tools can help ...

"Service is competitiveness." Honda Korea (CEO Lee Ji-hong) announced on the 24th that it held the 16th Honda CS Contest, an ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Chris Hartley, Deputy Chief Crown Prosecutor for the Crown Prosecution Service Yorkshire and Humberside, said: “The Crown Prosecution Service has reviewed a file of evidence from South Yorkshire ...

LOUISVILLE, Ky. (WDRB) -- A Democratic Louisville state representative might be looking to replace Sen. Mitch McConnell in the U.S. Senate. Rep. Pamela Stevenson filed paperwork last Friday ...

Murkomen in a statement through X said the two discussed the progress of joint programmes between Kenya and UNHCR. They include the enhancement of security in the refugee camps and host ...