"Service is competitiveness." Honda Korea (CEO Lee Ji-hong) announced on the 24th that it held the 16th Honda CS Contest, an ...

Adding paid days off to allow for three-day weekends every other week can pay dividends for critical team members and ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Customer experience excellence starts with the right team. Growth-focused leaders understand that employees who feel valued ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

AI is reshaping customer engagement by providing smarter support and personalized experiences across every interaction.

Investing in employee development is a proven strategy for any business striving for long-term success and sustained growth.

BMW just keeps pumping out the epic M wagons, and the latest tantalizing model to hit is the M3 CS Touring. Just don’t get your hopes up if you live in America, because like the regular M3 ...

Murkomen in a statement through X said the two discussed the progress of joint programmes between Kenya and UNHCR. They include the enhancement of security in the refugee camps and host ...

Why is Christian Science in our name? Our name is about honesty. The Monitor is owned by The Christian Science Church, and we’ve always been transparent about that. The Church publishes the ...