Explore the world of notepad printing and the intricate process of manufacturing personalised notepads in South Africa.

Direct customer feedback is the best indicator of a company’s overall performance. When you actively engage with your customers, you quickly learn of their likes and dislikes, which gives you the ...

The most successful companies treat customer retention as a proactive mission rather than a reactive scramble. They recognize that every customer interaction—from sales promises to support ...

Our memory and retention power have an important role in our everyday lives. From remembering a loved one's birthday to staying focused at work. But did you know that small habits can greatly ...

In this blog, we will share practical ways to enhance your customer experience and boost retention. The first step in improving customer experience is understanding what your customers truly want.

The bank called them "retention RSUs," suggesting its intent on hanging on to Goldman's two top leaders. "The Retention RSUs reflect the Board's desire to retain the current CEO and COO as a ...

Goldman Sachs has boosted chief executive David Solomon’s pay by more than a quarter and set up $80mn retention plans for him and president John Waldron in an effort to ensure the pair remain ...

Colleges and universities have invested in their retention strategies to improve students’ completion and the cost of education by helping them complete a degree in a timely manner. Recent data from ...

In fact, there are other factors that drive satisfaction and retention—and matter more. Many companies are setting aside remote and hybrid working options. JP Morgan is the most recent example ...

Despite this, marketers spend remarkably little effort on customer retention. “About how much time and effort, and on a percentage basis, are you seeing being absorbed by retention marketing in your ...