Businesses need to be ahead of the trend to remain competitive. Digital marketing offers a toolset to achieve this goal, ...

Lee Yung-hun aims to breathe fresh life into Korea's declining bathhouses, making his a place to experience a sense of home ...

Demand for gold jewellery spiked in China ahead of Valentine's Day as consumers pivoted away from other luxury gifts The ...

From direct customer assistance to enabling team members to deliver timely, personalized service, technology tools can help ...

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational ...

For this reason, generative AI is probably most useful for things we care about the least. Let’s use the example of AI image generators. You probably have a rough idea of how they work. Just type what ...

According to the customer care representative, the driver claimed he was unaware that he should have accepted the ride before payment.

Adding paid days off to allow for three-day weekends every other week can pay dividends for critical team members and ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

Other top tattooed brands include Nintendo, Harley-Davidson, LEGO, and Nike. An infographic (below) covers the full list of the 40 most commonly tattooed brands.

One-third of consumer decision-making is based on packaging, according to research cited by The Paper Worker in the following infographic. The infographic provides a look at the various elements of ...

Molina is scheduled to report fourth-quarter results on Thursday. Regulators’ assessment of customer support centers has spurred recent lawsuits from insurers. But the metric “is going to have ...