CRM software is a type of software businesses use to manage their sales and marketing interactions with current and potential customers. CRM stands for customer relationship management, so another way ...

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing ...

Learn how to turn Excel into a powerful, cost-effective CRM system. Manage customer data, track leads, and automate workflows ...

CRM software offers numerous benefits to businesses, such as improved customer relationships, increased efficiency and enhanced sales and marketing efforts.

CRM software can support several different industries or markets. There are generalized CRM providers or industry-specific options for financial services, real estate, e-commerce, hospitality, etc.

Choosing a CRM for your small business can feel daunting, with many options and factors to consider. However, if you follow a few best practices, the process can be straightforward and productive ...

The CRM market is thriving with AI and cloud integration driving transformation. Key opportunities include AI-driven analytics and personalization, cloud deployment for scalability, and low-code ...

Rocket CRM has announced an expansion of its workflow intelligence features, enhancing its CRM automation system to better ...

CRM technology selection should be based on business needs and the software functions required to meet those needs -- not on slick vendor demos and marketing hype. Here's how to tell the difference.