TRANSFORM: What are the benefits of using Azure Cognitive Services for the Flo chatbot? WHITE: One advantage for us is the decoupled nature of the services. In other words, you can use what you need ...

Microsoft announced the Azure Bot Service preview on November 15. The service is built on Azure Functions, its serverless compute service, which allows bots to scale on demand.

Not only have Microsoft's Bot Framework and Service been updated, but new AI functionality and language capabilities have been introduced for apps that leverage Azure Cognitive Services as well.