So, are Airbnb guest reviews public ... read the house manual and important info I send and then inundate me with questions (that were covered) at all hours of the day and night.

An Airbnb guest took to Reddit in utter dismay after paying a hefty cleaning fee before checking in and then being asked to do housework before checking out. The guest was rightfully confused.

This as-told-to essay is based on a conversation with Michelle Burson, owner of an Airbnb in Brookings ... in the few hours they were given between guests leaving in the morning and new ones ...

Yesterday, Airbnb responded to a list of questions from Skift about its users ... by hosts who are not staying in the apartment when a guest is present. Airbnb told the Attorney General that ...