New figures from the Financial Ombudsman Service (FOS) showed Monzo and Revolut topped the fintech industry for the most complaints. Both firms’ customer bases swelled to over 10m users in the last ...

most of which were rather unexpected. For instance, while Mad Mike Whiddett, who has drifted on the infamous Hillclimb for the past two editions of the FoS, was obviously going to do his sideways ...

New technologies can often be intimidating to implement for a number of reasons, but one of the most common hurdles is a lack of understanding how the technology works or how it can be applied. Fiber ...

Figures from the Financial Ombudsman Service (FOS) today show customer complaints ... Insurance complaints rose 26 per cent, from 19,346 to 24,496, with most of the the complaints due to slow ...

was the product that received the most complaints, followed by credit cards and current accounts. Across all financial products and complaint issues the latest data set shows the Fos upheld 34 per ...

The arrangement dates back to the Fos’s founding; a time when, for the most part, only complainants and respondent firms were involved. The Fos subsequently launched a consultation in December ...