Financial ombudsman to charge claims management firms £250 to refer a case - The move aims to make funding arrangements ...

The chief executive of the Financial Ombudsman Service has unexpectedly stepped down from her role. Abby Thomas, who is also ...

Abby Thomas has stepped down following criticism over the ombudsman service’s role in the motor finance commission scandal.

The Financial Ombudsman Service will start charging professional representatives £250 to refer a case from April.

Abby Thomas, who only joined the FOS in October 2022, is said to have clashed with fellow directors over the size of a fee ...

The UK financial ombudsman announced on Friday it would start charging claims management companies for bringing cases only a day after its chief executive quit unexpectedly, having clashed with its ...

Abby Thomas, the chief executive and chief ombudsman of Britain's Financial Ombudsman Service, is stepping down after more than two years. The announcement comes amid increased pressure from finance ...

We are pleased that the Financial Ombudsman Service (FOS) has improved its performance across some metrics over the last year - for example, closing almost 20% more cases in the first seven months of ...