While their prices are similar, Zendesk provides a few more features, particularly when it comes to customer feedback. That said, Freshdesk has an appealing free tier – something that Zendesk ...

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer ...

Starting price: $19 per month. Key features: Zendesk Sell is a straightforward, modern customer relationship management (CRM) sales solution offered by Zendesk with a variety of tools for ...

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The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. In this review, we’ll cover everything from features and pricing to ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Many platforms are available with varying features, pricing, services and specialties. We’ll examine Salesforce and Zendesk Sell, two high-end CRM options, in-depth to help you determine if either ...

Zendesk apps can perform a wide range of functions, such as integrating with CRM platforms, social media networks, and project management tools. They can also provide additional features and ...

It's the second of two days at Zendesk Relate 2025 and we're ready for more exciting content! TechRadar Pro is live in Las Vegas, ready for Zendesk's annual convention, where we're hearing from ...

We’ve found the best CRM software that offers robust customer support, contact, and call center features, including HubSpot, Zoho CRM, Kustomer, and Zendesk, among others. Along with each ...