News

Zendesk is applying a flexible outcome-based pricing model to customer services that is unique within the industry, says CEO ...
TechRadar Pro was live in Las Vegas for Zendesk's annual convention, where we heared from company execs and global influencers about how AI is set revolutionize customer service and sales.
Commissions do not affect our editors' opinions or evaluations. Zendesk Sell is a web-based and mobile customer relationship management (CRM) tool that helps sales, marketing and support teams ...
Starting price: $19 per month. Key features: Zendesk Sell is a straightforward, modern customer relationship management (CRM) sales solution offered by Zendesk with a variety of tools for ...
Zendesk’s acquisition of Local Measure has now been finalised, with the entire Australian team joining under the Zendesk for ...
The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. In this review, we’ll cover everything from features and pricing to ...
The claim was made on Sunday in the form of an email sent to those who have tried to interact with the Archive (IA) and had their requests routed to Zendesk – the SaaSy customer service platform.
Security researchers observe hackers running pig butchering scams They're impersonating legitimate businesses through Zendesk's services The researchers said Zendesk's vetting system isn't ...
The hackers went on to explain that they had taken over the Internet Archive's Zendesk customer service platform with the ability to see tickets or information requests dating back six years.
SAN FRANCISCO, May 20, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered customer service, today announced the completion of its acquisition of Local Measure, a leading CCaaS (Contact ...
Company Strengthens AI-driven Voice and Contact Center Capabilities Through Expanded AWS Partnership SAN FRANCISCO, May 20, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered customer ...