In the IVR mode, individuals listened to computer-recorded questions and response options and keyed in their answer (e.g., 1 for Yes or 2 for No). All participants who answered via web received the ...

"Consumers expect an omnichannel experience where they can connect through the web, IVR, mobile, and social media touch points and maintain one continuous customer journey to rent a car," says ...

AgencyWeb ® IVR is built using Voice over IP (VoIP ... The platform supports self-service applications to SMS, IM, the mobile web and social networks like Twitter and Smart phone apps. It is available ...

Nestlé?s Perrier Sparking Natural Mineral Water has developed a unique marketing program that uses mobile Web sites, QR codes and interactive voice response technology to attract new consumers and ...

Dubai,Aug.3rd, 2007 (WAM) - The Roads and Transport Authority (RTA) has launched a new group of integrated services on Salik website www.salik.ae which offers motorists a chance to get detailed ...

In an effort to bridge the digital divide and empower women micro-entrepreneurs, GIZ Ghana through the Digital Transformation Center Ghana (DTC), has introduced an Interactive Voice Response (IVR ...

CAMPBELL, CA--(Marketwired - Aug 18, 2014) - [24]7, the intuitive customer experience company, today announced the release of a major version of [24]7 Speech, the predictive, cloud-based speech ...