While prioritizing packets could help improve quality, companies such as Vonage, EarthLink or Skype are wary of the approach. They fear that if carriers give their traffic priority, it'll come ...

Vonage came out tops as the most reliable provider but could still improve on its dropped calls ratio, according to the study, while AT&T's CallVantage picked up the gong for best audio quality ...

Has VoIP quality been getting worse? Yes. That's the conclusion arrived at by Brix Networks, and it has real implications for the current debate over network neutrality. The report made several ...

Vonage better hope its accountants have been ... being to respond to my requests regarding legitimate issues with voice quality, equipment, loss of voicemails, spam calls, and overall quality ...