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T he Federal Trade Commission said it is sending nearly $100 million in refunds to consumers impacted by junk fees and service cancellation hurdles imposed by internet phone service provider Vonage.
Vonage, which did not admit nor deny wrongdoing as part of the settlement, agreed to refund $100 million to customers and create a simple and transparent cancellation option, according to a ...
Vonage also made it hard to find the phone number they needed to call to cancel their service, regulators said. Vonage also added so-called junk fees to the bills of customers who tried to cancel ...
Customer support: Vonage’s customer support phone line is open 24/7, but it doesn’t offer live chat options like RingCentral. Security: ...
Vonage has been ordered to pay $100 million in refunds to customers who encountered obstacles and fees when they tried to cancel their service, the Federal Trade Commission said Thursday.
The service from Vonage, a startup VoIP consumer company, has a lot for VARs to think about as they gain experience with the technology both as users and as resellers. I have been using it for my ...
Vonage Telephone Service. Alert: New Required Sign In Process for Vonage Business Telephone Service applications Effective Monday, October 28, 2024. This important message has been sent to all users ...
Best VoIP service for the home office of 2024; Vonage for Home also offers several add-on features for an extra free, including the ability to use a virtual number.
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